Female Sales Executive – E-commerce Clothing Store

We are seeking a motivated and confident female Sales Executive to join our dynamic e-commerce clothing business. The ideal candidate will be responsible for managing customer inquiries, converting leads into sales, and delivering exceptional customer support through various online communication platforms. This role requires excellent communication skills, a customer-focused approach, and the ability to work effectively in a target-driven environment.

Key Responsibilities
- Respond promptly to customer inquiries via WhatsApp, Facebook, Instagram, and other online channels.
- Follow up with potential customers to convert inquiries into confirmed orders.
- Address customer questions related to products, pricing, sizes, availability, and delivery timelines.
- Maintain a professional, friendly, and approachable communication style at all times.
- Monitor and follow up on pending and incomplete orders to ensure timely processing.
- Achieve monthly sales targets consistently.
- Keep accurate records of customer interactions and sales updates.
- Coordinate with the order and dispatch teams as needed to ensure smooth order fulfillment.
- Build and nurture positive relationships with customers to encourage repeat business.

Required Qualifications
- Female candidates are preferred for this role.
- Strong communication and interpersonal skills are essential.
- Previous experience in sales, customer support, tele-sales, or e-commerce is highly desirable.
- Familiarity with the clothing or fashion e-commerce sector is an advantage.
- Good command of Urdu and basic English for effective communication.
- Confidence in engaging with customers through WhatsApp and social media platforms.
- Target-oriented mindset with motivation to earn through commission-based incentives.
- Basic computer and mobile handling skills.

Preferred Qualifications and Benefits
- Fixed monthly salary ranging from PKR 25,000 to 30,000.
- Additional commission opportunities based on sales performance, providing potential for increased earnings.
- A professional and friendly working environment that supports growth and development.
- Opportunities for career advancement based on individual performance.
- Work location is in person, allowing for direct engagement with the team and operations.

If you are enthusiastic about sales, enjoy interacting with customers, and are driven to meet targets, we encourage you to apply and become a valued member of our team.