Field Based Account Manager

Based in Multan, Pakistan, this field-based sales role focuses on driving profitable growth within the Process Oils business across key industrial sectors including Fertilizer, Textile, Cement, and Sugar. The position involves managing strategic and key accounts, developing new business opportunities, and strengthening customer relationships to achieve annual volume targets. The ideal candidate will exhibit strong sales acumen, a customer-first mindset, and a proactive approach to market development and business results. This role requires high engagement in the field, disciplined execution of sales strategies, and a relentless focus on delivering value to customers.

Key Responsibilities

Business Growth & Sales Delivery:
Achieve the annual sales targets while ensuring sustainable and profitable growth. Develop and implement territory-specific sales plans aligned with overall business objectives. Identify and convert new business opportunities within the assigned sectors. Drive volume growth through customer acquisition, increasing share of wallet, product conversions, and expanding existing accounts. Maintain a robust sales pipeline to support consistent performance and future growth. Monitor sales performance, forecast demand accurately, and take timely corrective actions to address any gaps.

Key Account Management:
Build and maintain strong, long-term relationships with key customers, procurement teams, technical stakeholders, and decision-makers. Develop account plans for strategic customers to identify opportunities for volume growth, retention, and portfolio expansion. Understand customer requirements, operating conditions, product specifications, and purchasing dynamics to create tailored value propositions. Ensure high customer satisfaction through responsive service, effective issue resolution, and proactive engagement. Protect existing business from competitive threats while seeking opportunities to increase market share. Establish partnerships based on reliability, technical credibility, and measurable value creation.

New Business Development & Market Penetration:
Map the Process Oils market within the territory to identify high-potential customers, applications, and industry clusters. Proactively prospect new customers and convert opportunities into sustainable business. Maintain a strong understanding of competitor activities, market pricing, customer preferences, and emerging trends. Identify opportunities for product trials, technical validation, and conversion from competing brands or alternative products. Collaborate with internal teams such as technical, marketing, and supply chain to accelerate customer acquisition and business conversion. Build a qualified pipeline of opportunities to support both immediate and long-term growth.

Sales Behaviours & Sales First Culture:
Exemplify customer centricity, ownership, accountability, resilience, and a strong bias for action. Prioritize customer-facing activities and revenue-generating actions with a Sales First mindset. Maintain a high field presence through structured visits and purposeful engagement. Demonstrate a hunter mentality by actively pursuing new opportunities beyond existing business. Take full ownership of opportunities from prospecting through negotiation and volume realization. Respond urgently to customer needs, resolve issues promptly, and remove barriers to growth. Foster internal collaboration to deliver superior customer outcomes while adhering to ethical conduct and company policies.

Commercial & Operational Excellence:
Prepare commercially sound proposals, negotiate effectively, and maintain discipline on pricing, margins, and payment terms. Ensure timely order planning and coordination with supply chain for uninterrupted customer supply. Monitor receivables and support collections in line with credit policies. Maintain accurate CRM records, customer plans, sales forecasts, and opportunity tracking. Provide regular updates on market intelligence, competitor activities, customer developments, and business risks. Comply with HSSE standards, quality requirements, and all relevant company policies.

Required Qualifications
Bachelor’s degree in Mechanical Engineering (preferred) along with an MBA.

Experience
5 to 8 years of experience in B2B sales, key account management, techno-commercial sales, and maintenance within industrial sectors.

This role offers the opportunity to work in a dynamic, customer-focused environment with a strong emphasis on commercial excellence and market development. Candidates with a proactive mindset and a proven track record in industrial sales will find this position rewarding and challenging.