Finance Manager

IBEX, a global Business Process Outsourcing (BPO) call center, is seeking a Finance & Accounting Manager to join its Finance team. Reporting directly to the Director of Finance, this role will lead the Honduras Finance Department, overseeing daily finance, accounting, and payroll operations. The successful candidate will build strong relationships across all organizational levels, ensure compliance with accounting standards, and provide insightful financial analysis to support strategic business decisions.

Key Responsibilities

- Oversee and review all finance and accounting processes for the Honduras operation, ensuring accuracy, compliance, and integrity in financial records and reports.
- Ensure adherence to local laws, regulations, and company policies across all finance and accounting functions.
- Manage day-to-day financial transactions, including treasury, accounts payable, cash control, payroll processing, and tax compliance.
- Lead and supervise finance and payroll teams to guarantee accurate financial reporting and support decision-making.
- Collaborate closely with the offshore accounting team to perform timely and accurate month-end journal entries and balance sheet reconciliations.
- Coordinate fiscal year-end close activities and assist with internal and external audit requirements.
- Prepare and present financial reports as required by government institutions.
- Ensure compliance with income tax regulations, including reviewing and signing the company’s Income Tax Declaration.
- Oversee the accurate and timely management of invoices and Sales Tax declarations.
- Review and approve monthly withholding tax reports and declarations.
- Present Annual Financial Statements to the Municipal Mayor’s Office.
- Lead processes to secure tax exemption benefits/licenses under local law and manage renewals of exoneration registers.
- Review operational costs and collaborate with other departments to develop cost-reduction strategies.
- Supervise payroll processing, including review and approval of payroll registers, ensuring compliance with local laws and company policies.
- Serve as the primary liaison with banks, municipal authorities, and government agencies related to finance matters.
- Review and approve cash requirements and funding requests to support operational needs.
- Monitor and ensure company compliance with the Free Zones Law, leading related processes.
- Support the country leader in budget planning and monthly expense monitoring, assisting with financial reporting.
- Perform other duties as assigned to meet organizational goals.

Required Qualifications

- Bachelor’s Degree in Accounting or Finance.
- Certified Public Accountant (CPA) certification is highly desirable (Contador Público Certificado – CPC).
- Minimum of 5 years’ experience in a similar finance and accounting managerial role.
- Bilingual proficiency in English and Spanish.
- Strong knowledge of accounting principles, including GAAP and IFRS.
- Advanced proficiency in Excel and strong technical aptitude.
- Solid understanding of internal controls and data privacy standards.
- Excellent time management, analytical, and report analysis skills.
- High attention to detail and ability to maintain confidentiality.
- Strong interpersonal, verbal, and written communication skills.
- Ability to identify and resolve problems efficiently.

Preferred Qualifications and Experience

- Master’s Degree in Finance or a related field is preferred but not mandatory.
- Experience working in a Business Process Outsourcing (BPO) environment or within a company operating under the Free Zone Law is advantageous.
- Flexibility and openness to change are valued attributes.

This role offers the opportunity to lead a critical finance function within a dynamic global organization, contributing directly to operational success and compliance in a growing market.