About us:

Finja, the leading Pakistani FinTech is a new age financial services platform for professionals, merchants and SME businesses addressing their payments, collections and credit needs. Finja holds a unique position in the value chain enabling all incumbents in the ecosystem to interact digitally. We are the flag bearers leading Pakistan’s economy to a digital transformation by providing innovative financial services & solutions.

Role Purpose & Context:

We are looking for a reliable Recovery Officer to contact debtors and claim outstanding debts.

Responsibilities

  • Keep track of assigned accounts to identify outstanding debts
  • Recovering the money owed in as little time as possible
  • Plan course of action to recover outstanding payments
  • Locate and contact debtors to inquire of their payment status
  • Negotiate payoff deadlines or payment plans
  • Handle questions or complaints
  • Investigate and resolve discrepancies
  • Create trust relationships with debtors when possible to avoid future issues
  • Update account status and database regularly
  • Alert superiors of debtors unwilling or unable to pay when necessary

Requirements

  • Proven experience as recovery officer
  • Experience in working with targets and tight deadlines
  • Knowledge of MS Office 
  • Excellent communication and people skills
  • Apt in negotiating and persuading
  • Ability to be polite and compassionate without lacking confidence

Experience:

  • 1-4 Years

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Experience:
1 Year - 4 Years
Apply Before:
May 25, 2022
Posting Date:
May 10, 2022

Finja

Banking/Financial Services · 263 employees - Islamabad

Finja is a new age financial services platform for professionals, merchants (Karyana shops) and SME businesses addressing their payments, collections and credit needs. Being friend of banks, Fls and merchants, we hold a unique position in the value chain enabling all actors in the eco-system to interact digitally

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