Travelshook, a UK-based travel agency specializing in international flight bookings, holiday packages, and Umrah services for UK customers, is seeking a motivated and experienced Flights and Lead Conversion Executive to join their team in Lahore, Pakistan. This full-time role offers an exciting opportunity to work in the travel industry, focusing on converting leads into confirmed bookings while providing excellent customer service.
Key Responsibilities
- Handle customer inquiries related to international flights, airline ticketing, and holiday packages.
- Manage sales leads generated from phone calls, WhatsApp, websites, and social media platforms.
- Convert flight booking inquiries and travel leads into confirmed bookings through effective follow-ups and sales closing techniques.
- Address customer objections, negotiate fares, and recommend suitable travel packages tailored to client needs.
- Maintain accurate records of lead status, customer details, and follow-up activities using CRM or Lead Management Systems (LMS).
- Consistently achieve monthly sales targets and work towards improving lead conversion rates.
Required Qualifications
- 2 to 3 years of experience in flight sales, travel sales, airline ticketing, or lead conversion roles.
- Strong knowledge of international flight bookings, airline fare structures, and holiday packages.
- Excellent communication and negotiation skills with the ability to handle customers effectively.
- Experience with Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo is advantageous.
- Proven ability to manage sales leads, follow up with potential customers, and meet or exceed sales targets.
Preferred Qualifications and Benefits
- Monthly salary ranging from PKR 60,000 to 80,000.
- Attractive sales commission on eligible bookings.
- Performance-based incentives providing additional earning opportunities.
- Career growth prospects within the travel and tourism sector.
- Work location is in-person at the Lahore office.
This role is ideal for candidates who are passionate about travel sales and eager to develop their careers in an international travel agency environment. If you have the required experience and skills, this position offers a rewarding blend of fixed salary, commission, and incentives to recognize your performance.