This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Jan 29, 2025 142 views
PKR. 20,000 - 40,000/Month
Your primary responsibility will be to deliver excellent customer service through inbound and outbound calls, converting cold leads into potential sales, and assisting customers with their inquiries and concerns.
Key Responsibilities:
- Cold Calling & Lead Conversion: Proactively reach out to potential leads, convert cold leads into viable sales opportunities through persuasive and informative communication.
- Customer Support: Address customer inquiries, resolve issues, and provide detailed product/service information to enhance customer satisfaction.
- Data Management: Record and update customer interactions in our CRM system accurately and promptly.
- Team Collaboration: Work closely with the sales and support teams to ensure the seamless execution of tasks and meeting of customer expectations.
- Meet Targets & KPIs: Achieve individual and team goals for sales conversion, customer satisfaction, and call resolution metrics.
Qualifications:
- Intermediat/A-Level or equivalent; graduate preferred.
- Previous experience in customer service, sales, or call center environment is a plus.
- Excellent verbal communication skills and active listening ability.
- Strong problem-solving skills with the ability to work under pressure.
- Ability to build rapport quickly and maintain professional relationships with customers.
- Self-motivated and goal-oriented with a passion for sales and customer satisfaction.
- Proficiency with CRM software and Microsoft Office Suite (Excel, Word, etc.).
- Flexibility to work in a fast-paced environment and handle multiple tasks simultaneously.
Why Us?
- Competitive salary with performance-based incentives.
- A supportive and collaborative team environment.
- Opportunities for career growth and development.
- Work in a dynamic industry with a company that values innovation and customer success.
Job Details
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Mar 02, 2025
Posting Date:
Jan 29, 2025
Focus Brix Pvt Ltd
Call Center · 11-50 employees - Lahore
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
NOW HIRING | CUSTOMER SUPPORT REPRESENTATIVE
Naseeb Enterprise Inc, Karachi, Pakistan
Posted Oct 11, 2026Customer Support Representative - On Site (johar town)
Naseeb Enterprise Inc, Lahore, Pakistan
Posted Oct 15, 2026I found a job on Rozee!
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Aqib Irshad
Head of HR, Training & OD
FINCA
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ali Aziz
CEO
Shopistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
