Posted Sep 24, 2018 2 views
1- Investigate the commercial issue, determine the cause and solve the problem by expediting correction and following up to ensure correction.
2- Maintain and record all activities done on SalesForce software
3- Negotiations and renegotiations with restaurant partners
4- Correspondence with all related departments until and unless the problem gets resolved
5- Taking care of restaurant partners needs by providing and delivering professional, helpful & high quality services
6- Act as a liaison between the business and vendors
7- Troubleshooting the problems our restaurant partners are facing through site visits, email & phone
8- Ensure that daily targets are being reached
Skills Required:
1. Excellent communication skills (written and verbal both)
2. Calming presence
3. Problem solving ability
4. Convincing & persuasion skills
5. Phone skills & attentiveness
6. Analytical skills
7. High degree of emotional intelligence & IQ
8. Ability to use positive language and situation handling
9. Ability to “read” customer
10. Target oriented & can-do-attitude
Job Details
Foodpanda Pakistan
Foodpanda is the most global of all food delivery services: the company already targets 3 billion people worldwide, which is almost half of the world population. The company ensures the highest quality standards by rating and assessing all restaurants, taking into consideration customers’ recommendations and feedback. foodpanda also features an exceptional number of different types of cuisine and the their range is being increased. Besides the food, the company feels responsibility for the fast delivery and overall service, which is why foodpanda organises delivery when the restaurant does not have its own service.
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