This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted May 12, 2021 6 views
PKR. 25,000 - 45,000/Month
Responsibilities:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements:
- Minimum 1-year experience as a Customer Service Representative or similar CS role
- Familiarity with our industry is a plus point
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- Minimum bachelor's degree. (Science subjects would be preferred)
MUST HAVE
- Professional Correspondence Skill.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Location:
People\'s Colony No1,
Faisalabad,
Pakistan
Gender:
No Preference
Age:
22 - 30 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
Fresh - 1 Year
Apply Before:
Jun 12, 2021
Posting Date:
May 12, 2021
A.Zar Textile Pvt. Ltd.
Services · 11-50 employees - Faisalabad
.
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