Fresh call center agents required

We are seeking enthusiastic and motivated Call Center Agents to join our dynamic team. The ideal candidates will be responsible for managing both inbound and outbound calls, providing excellent customer service, and ensuring customer satisfaction through effective communication and problem resolution. This role requires a professional attitude, punctuality, and the ability to meet performance targets consistently.

Key Responsibilities:
- Handle inbound and outbound calls in a professional manner.
- Communicate clearly with customers and provide accurate information.
- Address customer queries and resolve issues efficiently.
- Maintain a positive and professional demeanor at all times.
- Achieve daily and monthly performance goals.
- Keep accurate records of calls and customer information.

Required Qualifications:
- Good communication skills, particularly in English.
- Open to both freshers and experienced candidates.
- Punctual, hardworking, and target-oriented.
- Basic computer knowledge is preferred.

Preferred Qualifications and Benefits:
- Attractive salary package ranging from Rs35,000 to Rs79,000 per month.
- Performance-based incentives to reward outstanding work.
- Comprehensive training and opportunities for career growth.
- Friendly and professional working environment.
- Work location is in person, fostering team collaboration and support.

This position offers a great opportunity for individuals looking to start or advance their career in customer service within a supportive and goal-driven environment.