Fresh Graduates for Call Center

CrecenTech Systems Private Limited

Lahore , Pakistan

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We are seeking motivated, confident, and results-driven Call Center Agents to join our telecom sales team. The ideal candidates will possess strong communication skills and a positive attitude, enabling them to engage customers effectively. This role involves making outbound sales calls to promote telecom products and services, generating leads, and converting prospects into successful sales while consistently meeting performance targets.

Key Responsibilities
- Make outbound calls to potential customers to promote telecom products, packages, and services.
- Generate leads and identify new sales opportunities through cold calling and follow-ups.
- Clearly explain telecom plans, pricing, features, and promotional offers to customers.
- Understand customer requirements and recommend suitable products or packages.
- Handle customer inquiries, objections, and concerns in a professional manner.
- Convert potential leads into successful sales and achieve assigned targets.
- Process customer orders, service activations, and complete necessary documentation accurately.
- Maintain updated records of customer interactions, leads, and sales activities.
- Follow company sales scripts, guidelines, and customer service standards.
- Coordinate with relevant teams to ensure smooth service activation and ongoing customer support.

Required Qualifications
- Previous experience in call center operations, telesales, telecom sales, or customer service is preferred but not mandatory.
- Freshers are encouraged to apply.
- Strong verbal communication and interpersonal skills.
- Confident, persuasive, and customer-focused personality.
- Ability to communicate product information and pricing effectively.
- Good negotiation, active listening, and objection-handling skills.
- Comfortable working in a target-driven sales environment.
- Basic computer knowledge and data entry skills.
- Ability to work independently as well as collaboratively within a team.
- Professional attitude, punctuality, and willingness to learn.

Preferred Qualifications and Benefits
- Target-based compensation with attractive sales commissions.
- Additional performance-based earning opportunities.
- Professional sales training and ongoing support.
- Opportunities for career advancement and skill development.
- Supportive and professional working environment.
- Hands-on experience in telecom sales and customer engagement.

Applicants should be comfortable working in a role with a target-based compensation structure. This position requires in-person attendance at the designated work location.