We are looking for a motivated Customer Service Executive (Dispatcher) to join our USA-based logistics and dispatch campaign. This full-time, on-site role is based in Johar Town, Lahore, near Emporium Mall on Raiwind Road. The position requires working night shifts from 5 PM to 3 AM and offers a great opportunity for fresh graduates or candidates with up to six months of experience to gain valuable skills in a fast-paced and dynamic environment. This role is ideal for individuals eager to start their career in customer service and logistics with a reputable organization.
Key Responsibilities
- Manage and coordinate dispatch operations efficiently to ensure timely deliveries and maintain high customer satisfaction.
- Communicate clearly and professionally with clients and internal teams to resolve logistical challenges.
- Maintain accurate records of dispatch activities and update relevant systems promptly.
- Collaborate closely with the logistics team to optimize routes and improve overall service quality.
- Provide exceptional customer service by promptly addressing inquiries and resolving concerns.
Required Qualifications
- Education level of Graduation or Intermediate.
- Proficiency in English, both written and spoken.
- Open to fresh candidates or those with up to six months of relevant experience.
Preferred Qualifications and Benefits
Weekend Offs: Saturdays and Sundays off to support a healthy work-life balance.
Transport Facility: Provided exclusively for female employees to ensure safe and reliable commuting.
Meals: Daily meals offered during working hours.
Career Growth: Opportunities for career advancement and skill development within the organization.
Work Culture: Participation in company events and celebrations to promote a positive and engaging environment.
Skill Development: Chance to develop leadership and teamwork skills through practical, hands-on experience.
The monthly salary for this position ranges from Rs. 30,000 to Rs. 40,000. Candidates residing in Jhang are encouraged to apply, as only applicants from this area will be considered. This role offers a supportive environment for freshers to build a strong foundation in customer service and logistics.
Job Type: Fresher
Pay: Rs. 35,000 - Rs. 45,000 per month
Education: Intermediate (Required)
Location: Jhang (Required)
Work Location: In person