Client Outreach Assistant Female

Frixum seeks a Client Outreach Assistant Female to support and enhance communication with our UK-based clients. This role focuses on building strong client relationships through effective communication, timely appointment scheduling, and diligent follow-up coordination. The ideal candidate communicates professionally, manages client interactions with care, and ensures smooth data handling in alignment with company standards. Attention to detail and organizational skills are essential to maintain accurate records and schedules. The Client Outreach Assistant works closely with the client management team to generate leads and support customer service efforts by addressing inquiries and providing reliable information. This position requires proficiency in various communication channels including email and phone, alongside calendar management tools such as Google Calendar. The role does not involve team management but demands excellent time management and autonomous work ethic to meet client needs effectively.
Responsibilities

Maintain regular communication with UK-based clients via phone and email to foster strong relationships and provide client support.
Schedule appointments efficiently using digital calendar tools, ensuring timely and accurate calendar management for client meetings.
Manage client data entry with precision to support lead generation and client tracking activities.
Coordinate follow-ups and reminders to ensure continued engagement and satisfaction of client needs.
Assist in lead generation efforts by identifying potential clients and maintaining relevant contact records.
Respond promptly and professionally to client inquiries to provide excellent customer service and support.
Handle appointment scheduling and calendar updates while managing rescheduling and cancellations as needed.
Organize and prioritize daily tasks to maximize productivity and meet outreach deadlines.
Communicate effectively with internal teams to relay client feedback and improve service delivery.
Utilize time management skills to balance multiple client requests and outreach initiatives efficiently.