Front Desk Coordinator (FDC)

The Orchid School – Royal Chapter, located in Block 06, PECHS, Al-Razi Road, Karachi, is seeking a Front Desk Coordinator to join its team. This role involves being the first point of contact for parents, visitors, and guests, ensuring a warm and professional reception experience. The ideal candidate will support daily administrative activities and act as a liaison between parents, staff, and management, contributing to the smooth operation of the campus.

Key Responsibilities
- Manage the front desk by welcoming parents, visitors, and guests in a courteous and professional manner.
- Handle incoming phone calls and respond to general inquiries promptly and efficiently.
- Coordinate communication between parents, staff members, and school management to facilitate smooth information flow.
- Maintain accurate front desk records and assist with administrative documentation as required.
- Support day-to-day campus administrative tasks to ensure operational efficiency.
- Uphold a professional and welcoming environment at the reception area at all times.

Required Qualifications
- Bachelor’s degree is preferred.
- Previous experience in a school environment, education sector, front desk, or customer service role is advantageous.
- Strong communication and interpersonal skills to interact effectively with diverse stakeholders.
- Presentable, organized, and professional demeanor suitable for a front-facing role.
- Proficiency in MS Office applications and basic computer literacy.
- Ability to multitask and manage responsibilities efficiently in a dynamic setting.

This position requires the candidate to work on-site to maintain direct interaction with visitors and staff. The Orchid School offers an engaging work environment where professionalism and a positive attitude are highly valued.