This role involves managing front desk operations and serving as the first point of contact for visitors, ensuring a professional and welcoming environment. The candidate will handle all incoming communications, including calls and emails, for employees and coordinate correspondence both internally and externally. Scheduling meetings, managing calendars, and maintaining phone diaries are essential tasks. The position also requires maintaining filing systems and official records accurately.
Key Responsibilities
- Manage front desk operations and greet visitors professionally.
- Handle incoming calls, employee emails, and correspondence through internal and external channels.
- Schedule meetings, manage calendars, and maintain phone diaries efficiently.
- Maintain organized filing systems and official records.
- Coordinate interview schedules between candidates and hiring managers.
- Facilitate joining formalities and documentation for new hires, ensuring all pre-employment requirements are completed.
- Conduct orientation sessions to introduce new employees to company policies, culture, and procedures.
- Ensure smooth integration of new hires into their respective departments and address initial employee queries and concerns.
- Manage biometric enrollment for new employees.
- Monitor daily attendance and leave records, ensuring accuracy within the HRIS system.
- Process leave applications in accordance with company policies and ensure accurate leave data is available for payroll processing.
- Monitor and report on attendance issues such as late arrivals, early departures, and absenteeism, highlighting irregular patterns for corrective action.
- Support the HR team in disciplinary documentation when required.
- Perform any additional tasks assigned by the immediate supervisor.
Required Qualifications
- Proven experience in front desk management or administrative support roles.
- Strong organizational skills with the ability to manage multiple schedules and maintain accurate records.
- Excellent communication skills, both verbal and written, to handle internal and external correspondence professionally.
- Familiarity with HR processes including onboarding, attendance tracking, and leave management.
- Proficiency in using HRIS systems and standard office software.
- Ability to conduct employee orientations and effectively communicate company policies and culture.
- Attention to detail and the ability to handle confidential information discreetly.
- Strong interpersonal skills to address employee queries and coordinate between departments.
Preferred Qualifications and Benefits
While specific preferred qualifications are not listed, candidates with prior experience in HR support or administrative roles within a corporate environment will be advantageous. The position offers a monthly salary range of Rs35,000 to Rs40,000 and requires the candidate to work on-site.
This role is ideal for a proactive individual who is organized, communicative, and capable of managing multiple administrative and HR-related tasks to support smooth office operations and employee integration.