Front Desk Officer - Islamabad

The College of Tourism & Hotel Management (COTHM) Islamabad G-14 Campus is seeking a confident and professional Front Desk Officer to join its team. The ideal candidate will be customer-oriented, capable of managing a variety of administrative tasks, and able to maintain a welcoming environment for visitors, students, and guests. This role requires excellent communication skills and the ability to handle multiple inquiries efficiently while supporting the smooth operation of the front office.

Key Responsibilities:
- Welcome and guide visitors, students, and guests in a courteous and professional manner.
- Manage incoming calls, emails, and general inquiries promptly and effectively.
- Maintain accurate records of students and visitors, ensuring data is up to date.
- Coordinate appointments and campus visits to facilitate smooth scheduling.
- Assist with admissions-related queries, providing clear and helpful information.
- Ensure the front office operates efficiently by offering administrative support as needed.

Required Qualifications:
- Bachelor’s degree from a recognized institution.
- Excellent communication and interpersonal skills to interact with diverse groups.
- Proficiency in MS Office applications, including Word, Excel, and Outlook.
- Professional appearance combined with a positive and approachable attitude.
- Previous experience in a similar role will be considered an advantage.

This position is based at the Islamabad G-14 Campus and requires the candidate to work on-site. The role offers an opportunity to be part of a dynamic educational environment focused on tourism and hotel management. Candidates who demonstrate professionalism, strong organizational skills, and a customer-focused approach will thrive in this position.