Front Desk officer

This role focuses on driving student admissions by proactively engaging with prospective students and their families. The candidate will be responsible for generating new leads, managing communication throughout the admission process, and ensuring monthly admission targets are met. Additionally, the position involves promoting the institution’s presence on social media to enhance visibility and attract potential students. The individual will also support various front desk and admission-related activities on campus, maintaining a smooth and effective admission experience.

Key Responsibilities

- Drive external admissions by reaching out to prospective students and generating new admission leads.
- Achieve monthly admission targets through effective follow-ups, communication, and conversion of leads.
- Build strong relationships with parents and prospective students, handling admission-related meetings and queries professionally.
- Manage and actively promote SKANS Rawalpindi’s social media platforms to increase visibility, engagement, and admission inquiries.
- Plan and execute social media activities and campaigns aimed at attracting potential students.
- Regularly follow up with admission inquiries, leads, and prospective students to maximize conversion rates.
- Maintain consistent and effective communication with parents and students throughout the admission process.
- Monitor and follow up on student attendance and engagement when required.
- Support day-to-day front desk and admission-related activities at the campus to ensure operational efficiency.

Required Qualifications

- Proven experience in admissions, sales, or a related field with a track record of meeting targets.
- Strong communication and interpersonal skills to effectively engage with students, parents, and colleagues.
- Familiarity with social media platforms and experience in managing social media campaigns.
- Ability to multitask and manage follow-ups efficiently in a fast-paced environment.
- Professional demeanor with excellent organizational skills and attention to detail.

Preferred Qualifications and Benefits

- Experience working in an educational institution or admissions office is highly desirable.
- Knowledge of student engagement and retention strategies will be an advantage.
- Opportunity to develop skills in digital marketing and social media management.
- Collaborative work environment with opportunities for professional growth and development.

This role offers a dynamic opportunity to contribute directly to the growth of the institution by combining admissions expertise with social media marketing skills. The successful candidate will play a key role in shaping the student community and enhancing the institution’s reputation.