Posted May 11, 2026 443 views
Fulcrum Pvt Ltd is seeking a dedicated Phone Banking Officer to join our team and contribute to providing exceptional customer service through our telephone banking operations.
Responsibilities
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Job Responsibilities
· Make inbound calls to customers professionally
· Explain banking products & services clearly
· Maintain high standards of customer service & call quality
· Handle customer queries and provide accurate information
· Meet daily and monthly performance targets
Requirements
· Bachelor’s degree (Mandatory)
· Strong communication & problem-solving skills
· Willing to work in rotational shifts
Fulcrum Pvt Ltd
Fulcrum is an ISO 9001-2008 certified Business Consulting Services Company. We offer customers the following services (Human Capital Development and Management Solutions, Business Process Outsourcing, Executive Search, Training and Development and Information Technology) which encompass continuum of essential business services to meet their needs throughout the business cycle and help organizations focus on their strategic initiative.
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