Posted May 25, 2026 719 views
Fulcrum Pvt Ltd is seeking a dedicated Phone Banking Officer to join their dynamic customer service team.
Responsibilities
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📌 Job Responsibilities:
• Handle inbound customer calls professionally
• Provide accurate information about banking products & services
• Maintain excellent customer service and call quality standards
• Resolve customer queries effectively
• Achieve daily & monthly performance targets✅ Requirements:
• Bachelor’s degree (Mandatory)
• Strong communication and problem-solving skills
• Willingness to work in rotational shifts
• Customer service mindset and professional attitude
Skills
Fulcrum Pvt Ltd
Fulcrum is an ISO 9001-2008 certified Business Consulting Services Company. We offer customers the following services (Human Capital Development and Management Solutions, Business Process Outsourcing, Executive Search, Training and Development and Information Technology) which encompass continuum of essential business services to meet their needs throughout the business cycle and help organizations focus on their strategic initiative.
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