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Posted Oct 07, 2021 67 views
PKR. 50,000 - 80,000/Month
- Must have 5 years experience on USA/UK based campaigns.
- Training coaching and leading call center representatives as they provide support for customers.
- Answering representatives questions, guiding them through difficult calls or issues.
- Leading team meetings, asking questions to better understand the calls representatives and receiving, educating and coach workers regarding processes and practices and explain expectations to employees.
- Preparing reports and analyzing call center data to improve processes, ensure resources and properly allocated and maximize efficiency and customer satisfaction.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Gender:
Male
Age:
20 - 40 Years
Minimum Education:
Matriculation/O-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Nov 08, 2021
Posting Date:
Oct 07, 2021
Futex Engineering Services
Engineering · 11-50 employees - Lahore
......
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