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Job Description

  • Ability to communicate anomalies / unusual behavior/process of agents.
  • Knowledge or possession of protectively marked information.
  • Able to meet daily sales verification target.
  • Competency inaccuracy in reporting and meeting deadlines.
  • Formulate/compile/generate daily verification report.
  • Audits calls
  • To conduct regular feedback session for Agents to improve the quality of our calls.
  • To conduct calibration session with operations, training team and client as well.
  • Generate daily, weekly & monthly quality reports.
  • Assistance for continual improvement

Job Details

Industry:
BPO
Functional Area:
Total Positions:
4 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Main Gulberg, Lahore, Pakistan
Gender:
No Preference
Age:
20 - 52 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
Less than 1 Year
Apply Before:
Sep 29, 2019
Posting Date:
Aug 30, 2019
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Futuretell

BPO · 11-50 employees - Lahore

pFuturetell/p