· Provides leadership and expertise for quality and clinical effectiveness. The incumbent will evaluate and optimize a care management approach, process of disease management, patient satisfaction, patient safety and develop processes to assure appropriateness of care including length of stay and ancillary resource utilization for the ecosystem
· Where needed establish and foster excellent relationships for the Quality, Risk Management and Infection Control functions, Medical Staff Affairs, Care Management, Physician Support, Medical Education and Clinical Departments
· Will lead the effort to improve clinical quality and moderate costs
· Provides an environment of quality and cost improvement that is data driven and develops systems to review utilization of resources and objectively measure outcomes of care in the inpatient and outpatient settings.
· Monitors individual provider and group patterns, presents data, analysis and interpretation to providers and staff and Board committees for review.
· Assures that quality management programs are carried out in all clinical areas through the development and implementation of effective disease management programs, clinical protocols and guidelines, other decision tools, and review of the outcomes.
· Develops a performance database incorporating key quality indicators to provide leadership necessary to meet regulatory requirements and guidelines
· Partners and collaborates with the staff and management teams, facilitating teamwork and shared goals.
· Develops a clinical decision support system to access utilization, quality and cost data
· Provides strategic leadership by focusing teams and organization units on visions and distinctive strategies that result in excellent short and long-term performance in clinical, service and financial outcomes. Integrate evidence-based clinical practices wherever possible, building this into new and existing patient care delivery systems.
· Provides on-going counsel and advice to the Chief Executive Officer and Board of Directors on provider matters.
· Facilitates, intervenes and moderates all major provider-provider, provider-patient, and provider-staff concerns in collaboration with other appropriate provider staff and executive team members.
· Establishes and maintains an ongoing program to orient and develop expertise for provider staff members and Clinical Division Head of Departments.
· Develops and prioritizes goals/objectives and work plans, including the definition and measurement of outcomes, which are consistent with the overall organizational strategy and mission.
· Leads the Quality Review Committee in achievement of clinical outcomes, and achieving best practice goals. Work closely with the group Nursing Directors and Chief Operating Officers to achieve effective care management processes and develop new initiatives to improve clinical quality.
· Provides oversight and leadership for all provider education programs.
· Implements organizational structure which promote shared accountability, high achievement and compliance with applicable laws and regulations; this to include electronic linkages and care delivery tools
· Integrates clinical care quality and management with nursing, operations and finance; partners with members of the senior management team in this endeavor
Evercare Hospital, Lahore