GBV Case Worker

The International Rescue Committee (IRC) is a global humanitarian organization dedicated to responding to the world’s most severe crises by restoring health, safety, education, economic wellbeing, and empowerment to those affected by conflict and disaster. Established in 1933 at the call of Albert Einstein, the IRC operates in over 40 countries and 29 U.S. cities, helping millions of people survive, regain control of their futures, and strengthen their communities. As a force for humanity, IRC employees create lasting impact by restoring safety, dignity, and hope.

The GBV Case Worker plays a critical role in delivering effective gender-based violence (GBV) case management services. This position involves identifying and assessing GBV risks, developing case plans, facilitating referrals, conducting follow-ups, maintaining documentation, and ensuring proper case closure. The role requires adherence to IRC policies, standard operating procedures (SOPs), and GBV guiding principles to provide survivor-centered, confidential, and safe services.

Key Responsibilities

- Identify and assess GBV risks, needs, and vulnerabilities of individuals and families within assigned areas.
- Provide safe, confidential, and survivor-centered case management in line with IRC policies and GBV principles.
- Conduct intake, assessment, safety planning, case planning, regular follow-up, and case closure.
- Develop individualized case action plans with survivors, supporting informed decision-making.
- Facilitate safe and confidential referrals to health, mental health and psychosocial support (MHPSS), legal, protection, and other specialized services.
- Follow up on referrals to ensure continuity and quality of services, respecting survivors’ consent and confidentiality.
- Maintain accurate, confidential, and up-to-date case records using approved case management systems.
- Identify urgent and high-risk cases and ensure timely escalation through appropriate mechanisms.
- Conduct community outreach and awareness activities on GBV risks, available services, rights, and referral pathways.
- Coordinate with service providers and protection actors while upholding confidentiality and data protection.
- Apply Do No Harm, safety, confidentiality, informed consent, respect, and non-discrimination principles.
- Support identification of gaps in GBV services and report emerging protection concerns to the Protection Manager.
- Participate in coordination meetings, trainings, case discussions, and capacity-building activities.
- Contribute to program reporting, data collection, monitoring, and documentation.
- Comply with IRC safeguarding, Prevention of Sexual Exploitation and Abuse (PSEA), Code of Conduct, data protection, and accountability standards.
- Perform other duties as assigned by the line manager.

Required Qualifications

- Master’s degree or Bachelor’s degree from an HEC-recognized university in Social Sciences, Education, or a relevant field.
- At least 3 to 5 years of progressively responsible experience, including a minimum of 1 year in GBV, protection, case management, or humanitarian programming.
- Demonstrated experience in implementing protection and GBV services for vulnerable communities.
- Practical knowledge of GBV case management, referral systems, protection monitoring, and service mapping.
- Strong communication, coordination, negotiation, and interpersonal skills.
- Proficiency in IT and documentation, including relevant case management and reporting systems.
- Strong report-writing skills and effective communication in English.
- Experience working with communities and stakeholders in humanitarian settings.
- Previous experience in operational contexts such as Chaghi, Killa Abdullah, or Chaman is an advantage.

Core Competencies and Ethical Standards

The ideal candidate will possess expertise in GBV and protection case management, strong coordination and networking abilities, analytical and problem-solving skills, and a commitment to survivor-centered, ethical programming. Maintaining confidentiality and professional boundaries is essential. The GBV Case Worker must adhere strictly to IRC’s Code of Conduct, Safeguarding standards, PSEA requirements, data protection principles, and GBV guiding principles, ensuring all services respect survivors’ dignity, safety, choices, and informed consent.

IRC fosters a professional environment grounded in integrity, service, equality, and accountability, promoting critical reflection, power sharing, and objectivity to deliver the highest quality services to affected populations.