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Customer Service Representative (CSR)

Generations Pvt Ltd

Lahore , Pakistan

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Posted Oct 16, 2023 5 views

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

Skills

Customer Satisfaction Management مسؤوليات دعم تكنولوجيا المعلومات Telesales الاستماع إلى العملاء Customer Analysis Customer Acquisition Skills

Job Details

Industry:

Textiles / Garments

Functional Area:

Client Services & Customer Support

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Masters

Career Level:

Experienced Professional

Minimum Experience:

4 Years

Apply Before:

Nov 17, 2023

Posting Date:

Oct 16, 2023

Generations Pvt Ltd

Textiles / Garments · 51-100 employees - Lahore

A Leading Boutique in Lahore. We sell Pakistani womens wear, embroidered dresses, Pakistani bridal dresses, shalwar kameez, lehnga choli, Pakistani designer dress & wedding dresses.