Global Payroll and Operations Specialist

Giant Group is seeking a dedicated Global Payroll and Operations Specialist to join our expanding team based in Lahore. This permanent role offers a competitive salary of PKR 2,000,000 per annum plus a monthly shift allowance of PKR 31,000. The working hours are Monday to Friday, 12:00 pm to 9:00 pm PKT, totaling 40 hours per week. As part of our team, you will play a vital role in ensuring the accuracy and compliance of payroll data across global operations. Your work will directly impact timely and precise payments to companies, self-employed individuals, employees, and tax authorities worldwide. You will collaborate closely with the Global Payroll team to maintain high-quality service standards and meet all relevant stakeholder requirements in line with established processes and service level agreements.

Key Responsibilities

- Oversee daily, weekly, and monthly payroll processing, including reviewing error reports and reconciliations.
- Liaise with internal departments and clients to resolve payroll-related issues and ensure smooth operations.
- Communicate effectively regarding the progress of live payrolls, maintaining up-to-date management reports in real time.
- Handle urgent and high-priority payroll requests from clients and key stakeholders promptly.
- Respond to client feedback and email inquiries, ensuring compliance with service level agreements.
- Maintain and update all payroll procedures to reflect current practices and policies.
- Support the Manager with ad hoc tasks as required.
- Ensure strict adherence to Giant Group’s Quality and Information Security policies.

Required Qualifications

- Minimum of 2 years’ experience in processing international payments or global payrolls.
- Strong attention to detail with excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite.
- Ability to work effectively under pressure and meet strict deadlines.
- Experience liaising with key stakeholders and external clients in a global payroll context.
- High level of resilience and commitment to maintaining quality standards.

Preferred Qualifications and Employee Benefits

Giant Group offers a comprehensive benefits package designed to support employee well-being and professional growth. Benefits include provident fund contributions, health insurance, mental health coverage, and life insurance. We encourage continuous learning by supporting role-related studies. Additional perks include parking facilities, referral bonuses, access to a cafeteria and game room for recreation, birthday leave, long-term service awards, and company events and trips.

All candidates are subject to pre-employment checks. Giant Group is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals, including those with disabilities. Please note that this vacancy may close early, so early applications are encouraged.