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Job Description


·         Individuals are required to initiate calls.

·         Should be able to influence customers to buy or retain the product & service for the branding and marketing purpose.

·         Should be able to meet and exceed the targets consistently.

·         Determines requirements by working with customers.

·         Answers inquiries by clarifying desired information; researching, locating, and providing information.

·         Enhances organization reputation by exploring opportunities to add value to job accomplishments.

·         Understand customer problems and resolve according to company policy.

·         Inform customers by explaining procedures; answering questions; providing information.


·         Excellent organizational and leadership skills

·         Ability to work under pressure

·         knowledge of telephone equipment and relevant computer programs

·         Working knowledge of MS Office

·         Outstanding communication and negotiation abilities.

·         Experience in customer service is essential

·         Proficient in English.

·         Ability to multi-task, set priorities and manage time effectively

·         Problem analysis and problem solving.

·         Customer service orientation

Job Details

Job Channel:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Oct 27, 2017
Posting Date:
Sep 27, 2017
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Graana Pvt Ltd

Services · 11-50 employees - Islamabad

We believe in making things work together. That’s why we offer services in six key areas –Graphic Design,Event Management,Product SEO Social, Media Development & Data Analytics.

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