Freight Forwarding Assistant

GSF Services SMC PVT LTD is seeking a diligent and detail-oriented Freight Forwarding Assistant to join our logistics team. This role is vital in supporting the smooth operation of freight forwarding activities, ensuring timely and accurate shipment processing, and maintaining comprehensive documentation. The ideal candidate has at least one year of experience in freight forwarding or logistics, with strong English communication skills and familiarity with industry-specific software and compliance procedures. While this position does not involve managing a team, it requires close coordination with various internal and external partners to facilitate efficient import and export operations, track shipments effectively, and handle customs documentation accurately. The Freight Forwarding Assistant will play a key role in assisting with freight billing and invoicing, monitoring compliance with import and export regulations, and supporting overall logistics and supply chain management functions. This position demands a candidate who excels in organizational abilities, demonstrates attention to detail, and can work proactively to handle transportation management system updates and interact with customs compliance software. By efficiently managing these tasks, the assistant will ensure all freight forwarding activities align with company standards and customer expectations, contributing to the operational success of GSF Services SMC PVT LTD.
Responsibilities

Coordinate logistics activities to support the timely movement of freight, including scheduling shipments and tracking cargo status through Transportation Management Systems (TMS).
Prepare, review, and maintain accurate customs documentation to ensure compliance with import and export regulations and to facilitate smooth customs clearance processes.
Assist in freight billing and invoicing by verifying shipment details, calculating charges, and preparing invoices using freight billing software.
Ensure adherence to import and export compliance requirements, including classification of goods and application of export control regulations according to relevant guidelines.
Utilize customs compliance software to monitor and record import and export activities and report discrepancies or issues to management for prompt resolution.
Communicate effectively with customers, suppliers, carriers, and customs authorities in clear English to provide updates, receive necessary information, and resolve operational issues.
Support inventory and warehouse operations by coordinating inbound and outbound shipments and assisting with supply chain logistics management.
Maintain up-to-date knowledge of international shipping regulations, freight forwarding best practices, and company policies to guarantee compliance and optimize procedures.
Identify and escalate challenges that may impact shipment schedules or compliance, suggesting practical solutions to maintain customer satisfaction.
Collaborate cross-functionally within the supply chain, including working closely with carriers, customs brokers, and logistics providers to streamline freight forwarding processes.