Inside B2B Sales coordinator

H-Tech is seeking a dedicated Inside B2B Sales Coordinator to manage and grow relationships with our established portfolio of B2B clients. In this role, you act as the primary commercial contact for client accounts, ensuring their IT infrastructure needs are fully understood and met through well-crafted proposals and quotations. This position requires a strong commercial mindset combined with technical awareness, allowing you to collaborate effectively with internal technical and service delivery teams to develop tailored solutions that align with client requirements and company pricing structures. You will maintain excellent relationships by proactively engaging clients, following up on opportunities, and delivering dependable commercial support that encourages repeat business. Although this role does not involve cold calling or lead generation, it demands a deep understanding of IT infrastructure concepts and the ability to translate client needs into solution-led proposals. Highly organized and detail-focused, you diligently maintain CRM records and contribute to team collaborations that improve sales processes and client satisfaction. This position is ideal for a commercial sales professional with 2-3 years of B2B sales or account management experience who values building strong client relationships and driving long-term account loyalty through strategic, consultative selling. This role does not include team management responsibilities but requires close coordination with cross-functional teams.
Responsibilities

Manage a portfolio of existing B2B client accounts, acting as the main commercial contact for all ongoing and new project requirements.
Conduct structured discovery meetings with clients to understand and accurately scope their IT infrastructure needs before creating quotations.
Prepare detailed, accurate, and professionally presented commercial proposals and quotations in accordance with client requirements and company rate cards.
Collaborate with internal service delivery and technical teams to develop tailored solutions, ensuring every quote is feasible and correctly priced.
Proactively maintain client relationships by following up on open quotations, checking on ongoing projects, and identifying potential upsell and cross-sell opportunities.
Log all client interactions, quote statuses, follow-ups, and account notes consistently in the CRM system to maintain accurate, up-to-date records.
Deliver fast and reliable commercial support to clients at every touchpoint to foster repeat business and long-term loyalty.
Participate actively in team meetings, contribute ideas toward sales growth initiatives, and support continuous improvement efforts in quoting and proposal processes.
Demonstrate confident communication skills in written and verbal forms for professional email correspondence, phone calls, and proposal presentations.
Manage multiple client accounts simultaneously with a strong focus on organization, attention to detail, and timely follow-ups.
Maintain a professional and collaborative relationship with internal technical teams to validate quotes and ensure alignment of sales proposals with delivery capabilities.
Apply a solution-oriented approach to sales coordination that balances commercial objectives with client satisfaction and technical feasibility.