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Customer Service Representatives

Hanif Group of Industries Verified

Gujranwala, Pakistan

Posted Oct 11, 2016 1 views

PKR. 10,000 - 15,000/Month

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Job Description

To greet customers, handle queries and complaints in accordance with the defined customer servicing standards and SOPs of the organization.

To ensure that the customer details and other relevant data is completely entered into the organization`s CRM system against all calls (via a predefined schedule) and proper documentation is maintained as per established policies and procedures.

To make sales lead calls to customers & follow-up with all potential customers who have shown interest in company products and services and close the sale at earliest.

To provide feedback to supervisors on important issues/problems cited by the customers.

Taking ownership and ensuring resolution of these issues/problems to ensure customer retention.

Specific Tasks

  • Good listener
  • Comunication
  • Voice

Job Details

Industry:
Total Positions:
2 Posts
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Nov 10, 2016
Posting Date:
Oct 11, 2016
Show fewer details Read full job description

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Hanif Group of Industries

Manufacturing · 51-100 employees - Gujranwala

Hanif Group of Industries

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