Posted Apr 16, 2022 28 views
IT Business Analyst is responsible for supporting the day to day front end operations of the Core Banking Application, provide end user support and execute various maintenance on the CBS as and when required; participate in implementing and maintaining applications; documenting system components; and serving as a systems advisor to staff and other bank personnel.
- Control and Support of bank’s user overall user issues concerning Core banking system, Create new branches, products, features, modules in core banking system up on request.
- Identify and analyze issues occurred in system and coordinate with software vendor for solutions, including troubleshooting, root cause analysis and implementing bug fixes.
- Provide coordination and necessary Core Banking System Support during testing, implementation and go live of all core banking peripheral applications such as ATM Switch, Loan/Credit application, etc
- Response to all the calls which received from IT ServiceDesk, Timely resolve all the issues and update IT ServiceDesk application to maintain it knowledge base.
- Responding to the reports generation requests by the branches, area offices and the functions, Maintain professionalism, good attitude and appropriate behavior with the staff of Branches.
- Checking the reports for any variances and compilation of the corrected reports received.
- Coordinate major stakeholders for production launch, Coordinate resolution of production problems.
Ensure full compliance of policies and regulations.
Job Details
HBL MicroFinance Bank Ltd
The First Microfinance, Ltd. of Pakistan was established in 2002 as a first private sector microfinace bank in Pakistan. It is a premier non commercial bank licensed by State bank of Pakistan.
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