Monday to Friday 5 days a week
Timing 7:00 pm till 4:00 am
Experienced candidates in telesales are preferred
UK and USA Energy experience preferred
- Determines requirements by working with Clients
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions
- Updates job knowledge by participating in recruitment opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Candidates must have good English communication skills
- Willing to work in night shift
- Responsible and punctual