Head Nurse, Emergency Medicine

Aga Khan University Hospital in Karachi is seeking a dedicated and experienced Head Nurse for its Emergency Medicine department. The successful candidate will lead and supervise the nursing team, ensuring high standards of patient care and staff performance. This role involves close collaboration with physicians to develop and monitor individualized care plans, direct patient care, and maintaining strong relationships with patients and their families. The Head Nurse will also oversee nursing operations, coordinate with various hospital departments, and ensure compliance with hospital policies and regulatory standards.

Key Responsibilities

- Supervise daily patient rounds to ensure quality care and maintain a clean, safe environment.
- Coordinate and ensure physician rounds are conducted regularly, monitoring patient treatment plans and adherence to prescribed regimens.
- Respond promptly and effectively to conflicts or crises in patient care areas.
- Meet with patients and families to address complaints and resolve care-related concerns.
- Communicate patient-related issues and resolutions to the area administrator.
- Maintain and update medical records, oversee routine tests and examinations, and supervise nursing staff performance.
- Collaborate with the nursing director to develop and improve clinical services.
- Manage patient care units, recommend cost-effective care methods, and assist physicians during rounds.
- Oversee nursing department operations, supervise medical and laboratory services, and manage recruitment and training of nursing staff.
- Ensure nursing services comply with Joint Commission guidelines and participate actively in hospital committees.
- Organize and schedule committee meetings and nursing activities to meet facility and resident requirements.
- Prepare and manage nursing shift schedules, ensuring proper coverage without overlap.
- Monitor patient care activities for compliance with hospital policies and evaluate nursing assignments and procedures.
- Coordinate nursing staff meetings with shift nurses, prepare reports, and ensure alignment with organizational objectives.
- Provide orientation and training programs for new employees and implement continuous quality improvement initiatives.

Required Qualifications

- Nursing degree from a recognized nursing school.
- Valid registration with the Pakistan Nursing Council.
- Minimum of 5 years’ experience in nursing management, including at least 2 years as Assistant Head Nurse (AHN).
- Proficiency in safe medication administration.
- Familiarity with Quality Improvement Nursing Programs (QINP).
- Comprehensive knowledge of nursing policies and procedures.
- Strong decision-making and problem-solving skills.
- Willingness to work flexible hours as needed.
- Excellent interpersonal and communication skills.

Aga Khan University Hospital is committed to equal employment opportunities and fostering a workplace free from discrimination and harassment. Employment decisions are made based on business needs, job requirements, and individual qualifications without regard to race, color, caste, creed, national or ethnic origin, or gender, except where gender is a bona fide occupational qualification. The hospital values diversity and inclusion across all levels of employment.