For over 90 years, we have fostered peace and prosperity by building connections, understanding, and trust between people in the UK and around the world. Operating in more than 100 countries and engaging with communities in over 200 territories, we create brighter futures through education, arts, culture, language, and creativity. The Head of Schools role in Pakistan offers an exciting opportunity to lead the growth of our Schools business, driving sales strategy and managing a dedicated team to achieve ambitious commercial goals within a global organisation focused on education and cultural exchange.
Key Responsibilities
The Head of Schools will provide both strategic and operational leadership to drive business growth and strengthen customer relationships. This includes contributing to the development and execution of the Schools sales and commercial strategy, working closely with country and regional marketing teams to align marketing efforts with business objectives. The role oversees Business Development, Account Management, and Account Support teams, ensuring strong performance, effective resourcing, customer acquisition, retention, and overall customer success.
Leadership responsibilities include coaching, mentoring, and developing a high-performing team, managing onboarding, training, and professional development. The role also involves leading business development activities by identifying new opportunities, building a robust sales pipeline, and managing key accounts through all stages of opportunity, delivery, and renewal.
Strong commercial acumen and negotiation skills are essential to manage contracts and opportunities within agreed parameters while fostering trusted relationships with key customers and internal stakeholders. Collaboration across the British Council is vital to develop solutions, resolve challenges, and identify growth opportunities.
A data-driven approach is central to this role, utilizing CRM and reporting tools to monitor sales effectiveness, KPIs, and overall business performance. The Head of Schools will ensure compliance with global sales processes, CRM workflows, and data governance requirements.
Required Qualifications
- Approximately 4 years of B2B sales and account management experience
- University degree or equivalent in a relevant subject or discipline
- Proficiency with Salesforce or similar CRM systems
- English language proficiency at C1 level (speaking and writing)
- Sales or Marketing qualifications
Preferred Qualifications and Benefits
- Experience in solution sales within large sectors such as financial services, media, pharmaceuticals, tourism, or government
- B2B marketing experience
- Local language proficiency at C2 level (speaking and writing)
Additional Information
Strong English communication skills are crucial for this role, as interviews and daily operations will be conducted primarily in English. Candidates must be currently located in Pakistan with the legal right to work locally; relocation support is not provided.
We are committed to equality, diversity, and inclusion, welcoming applications from all sections of the community. As a Disability Confident Employer, we guarantee interviews for disabled applicants who meet the minimum role requirements and encourage discussions about reasonable adjustments to support participation.
The British Council is dedicated to safeguarding children, young people, and adults we work with, ensuring safe environments free from abuse and exploitation. Appointment to roles involving vulnerable groups will be subject to thorough background checks in line with legal and organisational safeguarding policies.
Join us in shaping the future by connecting, inspiring, and creating opportunities through education and cultural exchange.