Head of Digital Growth & Marketing

Founded in 2014, Circles is a global technology company transforming the telecommunications industry through its innovative SaaS platform. The platform enables telco operators worldwide to effortlessly launch new digital brands or revitalize existing ones, accelerating their evolution into technology-driven companies. Circles collaborates with leading telco operators such as KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, shaping the future of telco and digital experiences enjoyed by millions globally.

In addition to its SaaS business, Circles operates three distinct ventures: Circles.Life, a digital lifestyle telco brand and market leader in Singapore; Circles Aspire, a global provider of Communications Platform-as-a-Service (CPaaS) solutions; and Jetpac, a travel tech company specializing in seamless eSIM roaming and innovative travel connectivity products. Circles is supported by prominent investors including Peak XV Partners, Warburg Pincus, Founders Fund, and EDBI.

We are seeking an experienced and strategic Head of Growth and Digital Marketing to lead user acquisition, engagement, and retention efforts across multiple channels for our digital-first telecommunications brands worldwide. This role is pivotal in developing and executing growth marketing strategies that leverage data, marketing technology, and consumer insights to achieve ambitious business targets. The position also involves managing external agencies responsible for digital marketing, media planning, and web development.

Key Responsibilities
- Design and implement comprehensive growth marketing strategies to drive user acquisition, engagement, and retention aligned with business objectives.
- Oversee the day-to-day execution of marketing activities, ensuring timely delivery of go-to-market plans that meet commercial goals.
- Manage and optimize all marketing channels, including organic and paid media, to maximize impact and efficiency.
- Analyze data and performance metrics to generate actionable insights that enhance campaign effectiveness and user engagement.
- Utilize the latest martech tools and digital platforms to improve marketing performance.
- Lead digital experimentation efforts, including A/B testing, to optimize conversion rates and refine customer experience.
- Monitor campaign results and prepare detailed reports with recommendations for continuous improvement.

Required Qualifications
- Minimum of 8 years’ experience in growth or digital marketing with a proven track record in driving user growth, engagement, and retention in dynamic environments.
- Strong analytical skills with the ability to interpret data and translate insights into actionable marketing strategies.
- Hands-on experience with digital marketing platforms, CRM systems, and marketing technology essential for campaign management and reporting.
- Demonstrated ability to build, lead, and develop high-performing teams.
- Expertise in A/B testing and digital experimentation focused on conversion rate optimization.
- Creative problem-solving skills with a history of developing innovative growth tactics.
- Excellent communication and collaboration skills to work cross-functionally and influence teams toward shared objectives.
- Experience in zero-to-one startups, digital-first businesses, or the telecommunications sector is highly desirable.

Preferred Qualifications and Benefits
- Opportunity to contribute to an innovative telecommunications company reshaping the industry.
- Engage in high-impact projects spanning startup and scale-up phases.
- Enjoy autonomy and ownership over your portfolio and career path.
- Work within a fast-paced, dynamic team passionate about growth and technology.
- Competitive salary and benefits package with opportunities for career advancement in a high-growth, tech-driven environment.

Circles is committed to fostering a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate based on race, national origin, gender, disability, or age.

Applicants acknowledge and consent to Circles’ Candidate Data Protection and Privacy Policy, which governs the collection and use of personal data for recruitment purposes. Recruitment agencies should note that only resumes from preferred partners will be considered. Unsolicited resumes sent outside the official application process will not incur any fees.