Head of Engineering, Rewards

Moniepoint Inc. is Africa’s leading all-in-one financial platform, serving 20 million businesses and individuals with seamless payments, banking, credit, cross-border, and business management solutions each month. As Nigeria’s largest merchant acquirer, Moniepoint powers the majority of the country’s point-of-sale transactions and processes over $250 billion in digital payments annually. With a strong engineering presence in South Africa, the company is expanding its technology team in Pakistan and is seeking a Head of Engineering for its Rewards platform. This fully remote role focuses on evolving the cashback product into a comprehensive rewards, retention, engagement, and personalization platform that serves business customers, consumers, and sales agents across the network.

Key Responsibilities
- Own the technical strategy, architecture, and roadmap for the Rewards platform end-to-end.
- Improve the performance, reliability, and depth of the existing cashback product as an immediate priority.
- Expand the cashback product into a broader rewards and engagement platform tailored to multiple customer segments.
- Build and scale the engineering organization from nine engineers to over 25, including hiring and leading Engineering Managers and structuring product units.
- Establish a strong experimentation culture using A/B testing, cohort analysis, and measurement frameworks to drive product decisions.
- Collaborate closely with Growth, Sales, and Marketing teams to translate acquisition and retention goals into engineering initiatives.
- Own the customer-facing experience across mobile and web platforms, ensuring timely and reliable delivery of rewards.
- Define architecture standards, engineering processes, and quality metrics, maintaining engineering health through incident management, deployment frequency, and developer experience.
- Prepare the platform to support customers across multiple geographies as Moniepoint expands.
- Partner with Product leadership to define and track rewards-specific metrics and OKRs.

Required Qualifications
- Extensive experience building and shipping direct-to-consumer products at scale, with a strong understanding of engagement and retention drivers.
- Deep expertise in front-end and mobile engineering, with hands-on experience leading consumer-facing mobile and web product development.
- Proven track record in experimentation and growth engineering, including running A/B tests, feature flagging, and data-driven product decision-making.
- At least 5 years managing engineering managers and leading multiple teams through growth phases.
- Strong hands-on technical leadership with ongoing involvement in coding and technical problem-solving.
- Over 10 years of software engineering experience, including significant leadership during scaling phases.
- Familiarity with backend technologies such as Java and Spring Boot, with the ability to credibly lead backend engineers.
- Experience building and scaling engineering organizations, including recruiting and developing Engineering Managers.
- Ability to collaborate effectively with commercial stakeholders and translate business objectives into engineering deliverables.

Preferred Qualifications and Benefits
- Experience in rewards, loyalty, gamification, personalization, or growth platforms is advantageous but not mandatory.
- Background in fintech or payments is a plus.
- Opportunity to lead a strategic platform from near inception, with full autonomy as the domain CTO.
- Influence retention and engagement for a user base of approximately 23 million customers at one of Africa’s fastest-growing digital banks.
- Work remotely within a mission-driven company dedicated to expanding financial services access across Africa.
- Participate in a rigorous hiring process including system design, technical deep dives, leadership evaluation, stakeholder management, and culture fit interviews.

Moniepoint is committed to diversity and inclusion, providing equal opportunities for all employees and candidates.