Head of Information Technology

Creatify, a leading TikTok Shop partner agency in the US specializing in health and beauty brands, is seeking a Head of Technology to join their remote team. Known for managing creator programs for rapidly growing CPG brands on TikTok Shop and supported by active creator communities on Discord, Creatify operates globally with headquarters in Wynwood, Miami. This full-time role offers the opportunity to lead the development and management of all systems, tools, and automations that drive the business forward.

Key Responsibilities
- Develop internal tools leveraging TikTok Shop APIs and MCPs to automate manual tasks and improve operational efficiency.
- Create and maintain reporting dashboards that consolidate brand, creator, and sales data into a unified platform.
- Build and support custom Discord bots that integrate creator communities with the TikTok Shop ecosystem, including product data and performance tracking.
- Automate company workflows using Zapier, MCPs, and direct API integrations to streamline processes.
- Manage domain hosting, account access, and ensure data security for internal teams.
- Identify and eliminate repetitive manual work proactively without prompting.
- Implement new tools with clear documentation and processes to ensure team adoption and effective usage.

Required Qualifications
- Proven experience in building and deploying internal tools, integrations, or automations, with examples to demonstrate your work.
- Proficiency in reading, debugging, and architecting code, with openness to no-code and AI-assisted development approaches.
- Strong understanding of backend database schemas, REST APIs, webhooks, frontend integration, AI agents, and MCPs.
- Experience with or ability to quickly learn Discord bot development and management.
- Ability to work efficiently in a fast-paced environment where priorities may shift weekly.
- Excellent written and verbal communication skills in English, as this role involves direct collaboration with founders, brand clients, and a US-based team.

Preferred Qualifications and Benefits
- Experience with TikTok Shop, Euka, e-commerce platforms, or creator and affiliate marketing systems is a plus.
- Hands-on knowledge of Supabase, Railway, Vercel, or Next.js frameworks is advantageous.
- Previous experience as the sole or lead technical person in a small, fast-growing company is highly desirable.
- This position requires full-time availability during US Eastern Time (EST) business hours to ensure overlap with the team.
- Competitive base salary complemented by quarterly performance bonuses.

Candidates interested in this role should submit a resume along with one or two examples of tools, bots, or automations they have built, including a brief explanation of the problems each solution addressed. This is an excellent opportunity to lead technology initiatives at a dynamic company at the forefront of TikTok Shop innovation.