Head of Partnerships

The Head of Business Partnerships at Mobilink Bank plays a pivotal role in shaping and executing the bank’s strategic partnership framework to foster sustainable growth. This senior leadership position is responsible for driving institutional sales, liability mobilization, and expanding the bank’s ecosystem through high-value alliances and corporate relationships. The role emphasizes enhancing customer acquisition, market penetration, and digital adoption by developing innovative partnership models, managing commercial negotiations, and collaborating with internal and external stakeholders to maximize long-term business value.

Key Responsibilities

Strategic Partnerships, Alliances & Business Growth:
Develop and implement the bank’s partnership strategy aligned with overall business goals. Identify, onboard, and manage strategic partnerships across corporate, institutional, digital, and ecosystem players. Lead negotiations to establish mutually beneficial commercial arrangements and long-term alliances. Drive B2B and B2C business development initiatives to boost customer acquisition and market reach. Formulate regional partnership strategies based on market trends and customer needs. Maintain strong relationships with partners, industry bodies, and key stakeholders.

Brand Ambassador & Institutional Sales Management:
Design and institutionalize the Brand Ambassador Program to support liability mobilization and customer acquisition. Oversee onboarding, target allocation, performance monitoring, and governance of Brand Ambassadors across regions. Collaborate with field teams to ensure effective program execution. Maintain centralized records and monitoring systems for partnerships and ambassador activities. Drive institutional sales through alliances with corporations, associations, universities, and industry ecosystems.

Marketing, Ecosystem Development & Customer Engagement:
Work closely with Liability Sales, Marketing, and Corporate Communications teams on partnership-led campaigns. Develop customized financial solutions and value propositions for partner ecosystems and customer segments. Partner with digital teams to enhance customer journeys, digital onboarding, and ecosystem integration. Coordinate success stories, campaigns, and product awareness across digital and social media platforms. Promote innovative partnership models leveraging fintech, digital platforms, and emerging technologies.

Governance, Compliance & Risk Management:
Ensure all partnership agreements and onboarding processes comply with internal policies and regulatory requirements. Lead contract negotiations, renewals, amendments, and commercial reviews while safeguarding the bank’s interests. Establish governance frameworks and internal controls for partnership and ambassador management. Monitor operational, compliance, and reputational risks, implementing mitigation measures as needed. Provide insights on industry trends, regulatory developments, and best practices.

Project Management & Cross-Functional Coordination:
Coordinate with cross-functional teams to ensure timely execution of partnership initiatives and project milestones. Monitor and report progress against business objectives, financial targets, and partnership KPIs. Develop management dashboards and performance tracking tools for partnership portfolios. Align partnership initiatives with the bank’s strategic, digital, and commercial objectives. Support the Chief Business Officer in management and board-level matters related to partnerships and ecosystem development.

Required Qualifications
Bachelor’s degree in Business Administration, Finance, Marketing, Banking, or a related field. Eight to ten years of relevant experience in business partnerships, corporate sales, institutional banking, or business development. At least three years in a leadership or managerial role. Proven expertise in strategic alliances, value chain partnerships, and ecosystem-based business models. Strong background in liability business, institutional sales, and partnership-driven growth initiatives.

Preferred Qualifications and Benefits
An MBA or equivalent master’s degree is highly desirable. Professional certifications in Sales, Marketing, Partnership Management, Digital Business, or related fields are advantageous. Knowledge of digital banking ecosystems and fintech partnerships is preferred. Experience with emerging business models and digital business solutions is a plus. The role offers the opportunity to be part of a dynamic organization committed to innovation, teamwork, and a customer-centric approach. Mobilink Bank empowers millions across Pakistan through a hybrid model combining traditional microfinance with advanced digital banking technologies, making it a leader in financial inclusion.

Joining Mobilink Bank means contributing to transformative change in the banking sector, with a focus on digital empowerment and sustainable growth. This position is ideal for a strategic thinker passionate about driving impactful partnerships and ecosystem development in a fast-evolving financial landscape.