Programmers Force is seeking an experienced Head of Revenue Operations to lead and optimize the revenue engine spanning Sales, Marketing, and Customer Success. This role partners closely with the executive team to drive revenue strategy execution, forecasting, systems management, and governance. The successful candidate will be responsible for building scalable processes, creating a unified source of truth for revenue data, and aligning cross-functional teams to achieve predictable and sustainable growth.
Key Responsibilities
Strategic Leadership: Define and implement the Revenue Operations strategy aligned with company goals, revenue targets, and long-term growth plans. Provide strategic advice to the executive team regarding revenue performance, go-to-market effectiveness, and growth opportunities. Build and lead a high-performing, data-driven RevOps team.
Forecasting and Performance Management: Own revenue forecasting, pipeline analysis, and executive reporting. Establish and monitor key performance indicators such as pipeline coverage, conversion rates, win rates, sales cycle length, customer acquisition cost (CAC), and revenue attainment. Translate revenue data into actionable insights to support decision-making.
Sales Operations and Process Optimization: Enhance territory planning, account allocation, lead management, and pipeline progression processes. Identify operational bottlenecks and standardize workflows to improve funnel conversion rates.
Systems, Data, and Technology Oversight: Manage CRM architecture, ensure data integrity, and oversee automation, dashboards, and reporting systems. Evaluate and implement revenue technology solutions, including automation tools and AI-driven platforms.
Cross-Functional Alignment and Governance: Facilitate alignment across Sales, Marketing, Customer Success, and Finance throughout the revenue lifecycle. Establish clear definitions, reporting standards, compensation operations, and operational controls to ensure governance and consistency.
Required Qualifications
- Bachelor’s degree in Business Administration, Finance, Economics, Data Analytics, or a related field; advanced degree preferred.
- 8 to 12+ years of experience in Revenue Operations, Sales Operations, Commercial Operations, or related functions.
- 3 to 5+ years in leadership or strategic management roles.
- Proven success in B2B SaaS, technology, fintech, or other recurring-revenue business models.
- Advanced expertise with CRM platforms such as Salesforce, HubSpot, or equivalents.
- Demonstrated ownership of forecasting, pipeline management, sales analytics, and performance reporting.
- Experience aligning Sales, Marketing, Customer Success, and Finance within a unified revenue framework.
- Strong understanding of revenue metrics, sales compensation processes, funnel optimization, and go-to-market strategies.
- Experience developing scalable operational frameworks in growing or international organizations.
- Excellent analytical skills, stakeholder management, and executive communication abilities.
Preferred Qualifications and Additional Skills
- Experience leading Revenue Operations across multiple regions or international markets.
- Proficiency with business intelligence tools like Power BI, Tableau, or Looker.
- Hands-on experience with sales engagement, marketing automation, and revenue intelligence platforms.
- Knowledge of data governance, workflow automation, and AI-enabled processes.
- Background supporting enterprise sales teams through complex B2B sales cycles.
This role offers the opportunity to shape and lead the revenue operations function at a dynamic and growing company, driving impactful strategies and operational excellence across multiple teams.