We're looking for a strategic and results-driven Head of Call Center to lead and scale our customer engagement operations. If you're passionate about health, customer experience, and team leadership, this is your opportunity to make a real impact.

Key Responsibles:

  1. Create and Track Telemarketing/Call Center Agent Goals

  2. Manage day-to-day operations and projects and also oversee task implementation.

  3. Participating in recruiting Call Center Agents team members

  4. KPI Tracking and Achievement and Prepare performance report

  5. Staff training and motivation

  6. Speak English (Know Russian is a plus)

  7. Experienced in Sales/Marketing Call Center min. 2 years

  8. Management/managerial experience min. 2 years

  9. Work experience with CRM

  10. Ambition, Energyc, and Charisma

  11. Result Orientation and Analytical Skill

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
SMCH Shahrah-e-Faisal, Karachi, Pakistan
Gender:
Male
Minimum Education:
Bachelors
Degree Title:
Bachelor's in Business Administration or related field
Career Level:
GM / CEO / Country Head / President
Minimum Experience:
4 Years
Apply Before:
Jul 24, 2025
Posting Date:
Jun 23, 2025

Health 4 Us

Call Center · 11-50 employees - Karachi

We are a fast-growing company dedicated to making high-quality health and wellness products accessible across Pakistan. At Health4Us, we believe that everyone deserves to live a healthier life. That’s why we combine innovation, care, and efficiency to deliver the best products and services to our customers.

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