Posted Jan 20, 2020 2 views
Healthwire is a high growth health-tech company. We are looking for enthusiastic Customer Support Officers to join our Operations Team
Responsibilities:
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
• Contact potential or existing customers to inform them about new modules
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet target
• Generate sales leads through Telesales
Requirements:
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus
• Unquenchable thirst to learn and grow
• Tech savvy, highly motivated, self-starter, team player
Job Details
Healthwire Private Limited
Healthwire is a Technology company on a mission to improve access to healthcare in Pakistan. We are using technology to empower patients and make practices more efficient. We are increasing access to healthcare by digitizing patient health records and by making clinics paperless
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