Help Desk Support Engineers

Bacha Khan Medical Complex Swabi Medical Teaching Institution

Swabi , Pakistan

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Bacha Khan Medical Complex Swabi Medical Teaching Institution is seeking qualified candidates for the position of Help Desk Support Engineer based in Swabi, Khyber Pakhtunkhwa, Pakistan. This is a regular, full-time position aimed at supporting the institution’s IT infrastructure and ensuring smooth technical operations. The recruitment process is being conducted through the Educational Testing and Evaluation Agency (ETEA), and interested candidates are encouraged to review the official advertisement published by the Government of Khyber Pakhtunkhwa for detailed eligibility criteria, age limits, and the number of vacancies available.

Key Responsibilities
- Provide first-level technical support and troubleshooting for hardware, software, and network-related issues.
- Respond promptly to user queries and resolve technical problems efficiently to minimize downtime.
- Maintain and update help desk logs and documentation to track recurring issues and resolutions.
- Assist in the installation, configuration, and maintenance of IT equipment and software applications.
- Collaborate with other IT team members to escalate complex issues and ensure timely resolution.
- Support the implementation of IT policies and procedures to enhance system security and performance.
- Conduct routine system checks and preventive maintenance to avoid potential disruptions.

Required Qualifications
Candidates must refer to the official advertisement for detailed eligibility requirements, which include educational qualifications, age limits, and other criteria as specified by the Government of Khyber Pakhtunkhwa. The advertisement is available as a scanned notice on the official job portal and should be reviewed carefully to ensure compliance with all prerequisites before applying.

Preferred Qualifications and Benefits
While the advertisement primarily outlines the minimum qualifications and eligibility, candidates with prior experience in IT support roles, familiarity with healthcare IT systems, or additional certifications related to help desk support may have an advantage. Benefits and other employment terms will be in accordance with the institution’s policies and government regulations.

Applicants are required to apply online through the Government of Khyber Pakhtunkhwa’s official jobs portal. The application process includes submitting details as instructed in the advertisement and appearing for a test conducted by ETEA. The closing date for applications is 25th October 2026. Candidates should visit the official job portal and ETEA website to access the full advertisement and application guidelines.

This opportunity offers a chance to contribute to a reputable medical teaching institution by providing critical IT support services that enhance operational efficiency and service delivery. Interested candidates are encouraged to carefully review all application instructions and submit their applications within the specified timeframe.