Customer Service Representative - Phone/ Live Chat / Email

Hi-Tech Outsourcing Verified

Lahore , Pakistan

Posted Nov 04, 2021 131 views

PKR. 30,000 - 40,000/Month

Apply For This Job


Job Description

  • Excellent spoken and written English required.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts -through open and interactive communication.
  • Provide accurate, valid and complete information by using the right -methods/tools.
  • Meet personal/customer service team targets and call/email/live chat handling quotas.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.


Job Details

Total Positions:
30 Posts
Job Shift:
Job Type:
Job Location:
Gulberg 3, Lahore, Pakistan
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Dec 05, 2021
Posting Date:
Nov 04, 2021
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Hi-Tech Outsourcing

Call Center · 101-200 employees - Lahore

Customer care is always important, and in some cases it can be the deciding factor for potential customers. With TalkAgent Live Customer Support you can provide 1 on 1 support; your customers will appreciate. At times when you are not actually in the office to answer calls or even during regular ...Read More

Similar Job Titles

Customer Service Representative

Satellite BPO, Rawalpindi, Pakistan
Posted Jan 27, 2022

Customer Service Representative (CSR)

OlaDoc, Lahore, Pakistan
Posted Jan 26, 2022

Customer Service Representative

Satellite BPO, Rawalpindi, Pakistan
Posted Jan 28, 2022

Customer Service Representative

Confidential , Multan, Pakistan
Posted Jan 27, 2022
View All