Customer Support Executive

Hi-Tech Outsourcing Verified

Lahore , Pakistan

Posted Nov 19, 2020 150 views Report Job

PKR. 25,000 - 35,000/Month

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Job Description

-Excellent communication and presentation skills.

-Ability to multi-task, prioritize, and manage time effectively.

-Identify and assess customers’ needs to achieve satisfaction.

-Build sustainable relationships and trust with customer accounts -through open and interactive communication.

-Provide accurate, valid and complete information by using the right -methods/tools.

-Meet personal/customer service team targets and call/email/live chat handling quotas.

-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

-Keep records of customer interactions, process customer accounts and file documents.

-Follow communication procedures, guidelines and policies.

-Take the extra mile to engage customers.

Job Details

Industry:
Total Positions:
10 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 35 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Dec 20, 2020
Posting Date:
Nov 19, 2020
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