Property Management Us & Uk

Hire Hub is seeking a detail-oriented and proactive professional for the role of Property Management US & UK within our Operations team. In this important role, you will take full ownership of managing maintenance service tickets from initiation through to successful closure. You will be responsible for receiving and assessing service requests, coordinating with vendors, scheduling maintenance activities, verifying compliance documentation, and ensuring seamless communication with clients throughout the ticket lifecycle. Your work will ensure timely, on-budget completion of maintenance tasks that meet company standards and client satisfaction. This role requires a strong aptitude for coordination, negotiation skills, and the ability to manage multiple priorities efficiently. In this position, you will work closely with vendors and clients based in the United States and United Kingdom. You will handle financial tasks such as reconciling invoices and budgeting while maintaining accurate records in the CRM system. Although this role does not include team management responsibilities, it demands a high sense of ownership, organizational skills, and excellent communication abilities. Join Hire Hub to be part of a dynamic team dedicated to delivering exceptional property management services in international markets.
Responsibilities

Review and prioritize incoming maintenance service tickets to determine scope and urgency.
Assess each tickets requirements and coordinate all stages of service delivery.
Source and engage qualified vendors through phone, email, and SMS communications.
Request quotations, negotiate pricing, and ensure all work falls within approved budgets.
Schedule maintenance activities and coordinate smoothly between clients and vendors.
Collect, verify, and maintain compliance documentation including insurance certificates, W-9 forms, and signed quotations.
Monitor job progress, manage changes to timelines, and resolve issues promptly to avoid delays.
Provide timely and continuous updates to clients regarding ticket status and service completion.
Verify completion of maintenance tasks with supporting evidence such as documentation and photographs.
Review and reconcile vendor invoices against the agreed scope of work and approved budgets.
Maintain accurate and comprehensive records of all maintenance tickets and related communication.
Close service tickets in the CRM system upon successful completion of work and client sign-off.
Manage multiple service tickets concurrently while maintaining high attention to detail and quality standards.
Apply strong problem-solving skills to manage unforeseen challenges and drive resolution to meet service deadlines.