Posted Feb 16, 2026 330 views
Horizon Tech is looking for a highly experienced E-Commerce Marketplace Expert to set up, manage, and optimize the company’s online sales channels using marketplace platforms. The company is currently not active on social media. The primary focus of this role is marketplace setup, product listing optimization, customized order workflows, operational efficiency, and revenue growth, not custom website development. This is a full-time role for someone who can take ownership of marketplace performance and online sales operations.
Key Responsibilities:
- Marketplace Setup & Management: Set up and manage storefronts on: Amazon, WooCommerce, Square Store, and Shopify. Configure template-based stores (no advanced coding required). Ensure platform compliance and policy adherence. Conduct research to identify best-performing structures and marketplace strategies.
- Product Listing & Optimization: Create and optimize high-converting product listings, including SEO-focused titles and descriptions, pricing strategy, product variations, keyword research, and image optimization. Continuously monitor and improve listing performance.
- Customized Ordering Workflow: Implement and manage a customized ordering tool for personalized products. Ensure smooth coordination between online orders and production while maintaining order accuracy and process clarity.
- Order Flow & Operations: Manage order routing and fulfillment processes. Track inventory across platforms, monitor pricing, promotions, and stock levels, ensuring operational efficiency and low error rates.
- Customer Communication: Enable and manage live chat and marketplace messaging systems. Respond to customer inquiries, reviews, and disputes, maintaining strong customer satisfaction ratings.
- Performance Monitoring & Growth: Track KPIs such as sales growth, conversion rates, return rates, and marketplace performance metrics. Identify new product opportunities and optimize promotions and pricing strategies to drive measurable online revenue growth.
Required Skills & Qualifications:
- 5+ years of experience managing Amazon, Shopify, WooCommerce, Etsy, eBay, or similar platforms.
- Strong experience working with template-based eCommerce stores.
- Deep understanding of marketplace policies and compliance.
- Experience handling customized or made-to-order products.
- Strong operational mindset with attention to detail.
- Analytical skills to interpret sales data and optimize performance.
- Experience managing chat systems and customer communications.
- Ability to work independently and take ownership of full marketplace operations.
Success Metrics:
- Successful launch and stabilization of marketplaces.
- Increased online sales and conversion rates.
- Accurate and efficient order processing.
- High customer satisfaction ratings.
- Optimized listing performance and visibility.
Other Details:
- Job Timings: Night shift following US EST (Full Time).
- Office location: Shaheed-E-Millat Road, off to Shahrah-e-Faisal, Karachi.
Skills
Job Details
Horizon Tech
Horizon Technologies is an established IT services company having years of experience providing high-quality and cost-effective web development, IT Support and Surveillance solutions. Our expertise lie in Custom Web, mobile & Software Development, Surveillance (CCTV), Time Attendance and Access Control, IT consultancy & infrastructure, BPO & contact center work along with recruitment & IT Maintenance services. We are an one stop IT & office automation service provider where all your IT & business augmentation requirements are met under one umbrella of Horizon Technologies.
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