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IT Support Executive

Horizon Technologies is seeking a skilled and experienced IT Support Executive to join our team. The IT Support Executive will be responsible for managing and maintaining the organization's end user devices, servers, network, and other IT infrastructure. This includes providing technical support to users, troubleshooting and resolving hardware and software issues, managing and maintaining the office network, staying up-to-date with the latest IT infrastructure and security developments, and recommending upgrades and improvements as necessary.

Responsibilities:

Manage and maintain the organization's end user devices, servers, network, and other IT infrastructure.
Provide technical support to users, including troubleshooting and resolving hardware and software issues.
Manage and maintain the office network and communicate with internet providers when needed to ensure stable and robust internet connections.
Stay up-to-date with the latest IT infrastructure and security developments, and recommend upgrades and improvements as necessary.
Manage and maintain Active Directory Users and Group Policy Objects.
Create and maintain documentation and asset databases.
Log all support and service requests and update tickets as needed.
Perform disaster recovery operations and data backups when required.
Administer and troubleshoot Asterisk and IP Telephony systems.
Create and manage file and folder sharing and permissions.

Requirements:

Minimum of 2+ years of experience in IT Support, with a focus on managing complex IT environments.
Knowledge of IT infrastructure and systems, including network protocols, hardware, and storage.
Knowledge of network security concepts such as firewalls, VPNs, and intrusion detection and prevention.
Experience with network hardware such as routers, switches, and firewalls.
Knowledge of administering Linux operating systems will be a plus.
Must be flexible to work in rotation shifts and in a 24/7 operation

Skills

Linux Network Administration Visualization Platforms Network Support IT Hardware Support Network Security Implementation

Job Details

Industry:

Information Technology

Functional Area:

Computer Networking

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Karachi, Pakistan

Gender:

No Preference

Minimum Education:

Intermediate/A-Level

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Oct 20, 2023

Posting Date:

Sep 19, 2023

Horizon Technologies

Information Technology · 101-200 employees - Karachi

Horizon Technologies is an established IT services company having years of experience providing high-quality and cost-effective web development, IT Support and Surveillance solutions. Our expertise lie in Custom Web, mobile & Software Development, Surveillance (CCTV), Time Attendance and Access Control, IT consultancy & infrastructure, BPO & contact center work along with recruitment & IT Maintenance services. We are an one stop IT & office automation service provider where all your IT & business augmentation requirements are met under one umbrella of Horizon Technologies.

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