Hotel Sales Manager

The Hotel Sales Manager is responsible for driving revenue growth by developing and maintaining corporate accounts, generating group and event business, and promoting the full range of hotel services. This role focuses on maximizing occupancy and profitability through strategic sales initiatives and strong client relationship management. The ideal candidate will consistently achieve sales targets while ensuring excellent customer satisfaction and fostering repeat business.

Key Responsibilities

Revenue Generation & Business Development
Achieve monthly, quarterly, and annual sales targets by developing and implementing effective sales plans aimed at increasing revenue from rooms, banquets, and events. Identify new business opportunities and emerging market segments to expand the hotel’s client base. Continuously monitor competitors and market trends to maintain a competitive advantage.

Corporate & Group Sales
Manage and grow corporate accounts and travel agency partnerships to secure group bookings, long-stay reservations, and contracted business. Conduct client meetings, presentations, and hotel site inspections to showcase facilities and services. Negotiate rates, contracts, and service agreements to maximize profitability while meeting client expectations.

Meetings, Events & Hospitality Sales
Promote meeting rooms, banquet facilities, conferences, and special events to a diverse clientele. Collaborate closely with operations teams to ensure seamless event execution. Generate new business by networking with event planners, wedding organizers, and corporate clients. Prepare detailed proposals and quotations tailored to client requirements.

Customer Relationship Management
Build and maintain strong relationships with existing and prospective clients to encourage repeat business. Ensure high levels of guest satisfaction by addressing inquiries and resolving issues promptly and professionally. Maintain accurate and up-to-date records in CRM and sales management systems to track client interactions and sales progress.

Required Qualifications
Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field is essential. Candidates should have 3 to 5+ years of experience in hotel sales with a strong understanding of hospitality sales, revenue management, and current market trends. Excellent communication, negotiation, and presentation skills are required. Proficiency in Microsoft Office and hotel CRM/PMS systems is also necessary.

Compensation and Work Location
This position offers a competitive monthly salary ranging from Rs29,000 to Rs110,000. The role requires on-site presence at the hotel location to effectively manage client relationships and sales activities.

This role is ideal for a proactive sales professional with a passion for the hospitality industry, who thrives in a dynamic environment and is committed to driving business growth through strategic sales and exceptional client service.