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Posted Aug 16, 2022 695 views
- Guests (Customer) complaints management reporting to the higher management, comment cards compliance and follow-up calls to the guests.
- Daily review/check of product quality, product presentation and reporting quality assurance on daily basis.
- Staff Management includes; Attendance, staff leave, advances record, hiring of right person of right job, staff documentation, staff personnel files, and staff vaccinations.
- Ensure compliance of Health and Safety of Guests and Staff within the premises.
- Daily inspection of outlets, maintaining checklist, variance report of FOH and BOH, POS inspection.
- Control operational cost of outlets, introducing new ways of cost-cutting and cost-effective plans.
- Monthly reporting of outlet operations, (Outlet’s Monthly Closing).
- Implementation and compliance of company policies and protocols.
- Upselling targets and achieving them on monthly basis.
- Training and development of FOH and BOH staff.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Sep 13, 2022
Posting Date:
Aug 16, 2022
Howdy Restaurant
Hotel Management / Restaurants · 101-200 employees - Islamabad
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