QualityCare Digitizing is seeking a responsible, organized, and confident HR & Admin Executive to join our team. The ideal candidate will efficiently manage daily office operations, coordinate employee activities, and maintain clear communication with our existing international clients. This role requires someone who can handle multiple tasks with professionalism and ensure smooth interaction between staff and clients.
Key Responsibilities
- Manage employee attendance, punctuality, leave records, and discipline to maintain a productive work environment.
- Assist with recruitment processes, including scheduling interviews and maintaining accurate employee records.
- Oversee daily office administration tasks and coordinate activities among staff members.
- Communicate effectively with existing US clients through email and other company communication channels to ensure client satisfaction.
- Track client orders, revisions, delivery updates, and pending requests to maintain timely service delivery.
- Handle client complaints professionally and coordinate with the production team to resolve issues promptly.
- Maintain daily reports, client records, and order tracking sheets to support operational transparency and efficiency.
Required Qualifications
- Proficient in written and spoken English to facilitate clear communication with clients and team members.
- Previous experience in HR, administration, customer service, or client coordination is essential.
- Strong communication and problem-solving skills to address challenges and maintain client relationships.
- Basic knowledge of MS Excel, Google Sheets, and email platforms for record-keeping and correspondence.
- Ability to manage multiple tasks simultaneously and meet deadlines consistently.
- Availability to work on-site during the night shift as required by the role.
Compensation and Work Location
The position offers a monthly salary ranging from Rs35,000 to Rs50,000. This is an in-person role requiring attendance at the company’s office during night shifts.
This opportunity is ideal for candidates who thrive in dynamic environments and are committed to maintaining high standards of client service and internal coordination.