HR Assistant

HRBS is looking for a motivated and detail-oriented HR Assistant to join their team based in Gulberg 3, Lahore. This full-time, on-site position operates Monday to Friday from 10:00 AM to 5:30 PM. The successful candidate will play a vital role in supporting the HR department throughout the entire employee lifecycle. Responsibilities include managing daily HR operations, maintaining accurate employee records, and acting as a dependable point of contact for both employees and management.

Key Responsibilities

Recruitment and Onboarding:
Post job advertisements on various job portals and social media platforms. Screen resumes, shortlist candidates, and coordinate interview schedules. Prepare offer letters, appointment letters, and employment contracts. Conduct new hire orientations and manage all joining formalities. Issue employee ID cards, email access, and welcome kits to new employees.

Employee Records and HR Administration:
Create and maintain both physical and digital employee files, ensuring the HRIS is regularly updated. Maintain accuracy and confidentiality of employee data, keeping it audit-ready. Prepare HR letters such as experience certificates, salary verifications, and employment verification letters. Manage organizational charts, employee directories, and other HR documentation.

Attendance, Leave, and Payroll Support:
Monitor daily attendance, leave balances, and overtime records. Compile attendance data and coordinate with the Finance department for monthly payroll processing. Assist with salary-related queries, deductions, and documentation related to EOBI and social security contributions.

Employee Relations and Engagement:
Serve as the first point of contact for employee inquiries and concerns. Support the organization of employee engagement activities, events, and celebrations. Assist in grievance handling and escalate issues to the HR Manager when necessary.

Performance and Training Support:
Coordinate performance appraisal cycles and collect evaluation forms. Schedule training sessions and workshops while maintaining training records. Track probation periods and contract confirmation timelines to ensure timely follow-ups.

Compliance and Policy Support:
Ensure HR practices comply with Pakistani labor laws and company policies. Assist in updating and communicating HR policies and the employee handbook to staff.

Exit Management:
Manage resignation and termination processes, coordinate clearance procedures, and conduct exit interviews. Prepare final settlement documents and relieving letters in a timely manner.

Insurance and Benefits Handling (Plus):
Assist with employee health and life insurance enrollment and renewals. Coordinate with insurance providers and brokers regarding claims, reimbursements, and card issuance. Maintain insurance records and update employee coverage for new joiners, exits, and dependents. Guide employees on policy coverage, claim procedures, and panel hospitals.

Required Qualifications

Bachelor’s degree in Human Resource Management, Business Administration, or a related field is required, with an MBA in HR preferred. Candidates should have 6 months to 1 year of relevant HR experience and a basic understanding of HR functions and Pakistani labor laws. Proficiency in MS Office applications (Word, Excel, PowerPoint) is essential, and familiarity with HRIS tools is advantageous. Excellent communication skills in both English and Urdu are necessary. The role demands strong organizational skills, attention to detail, the ability to handle confidential information, multitask effectively, and meet deadlines in a fast-paced environment.

Preferred Qualifications and Benefits

Experience or familiarity with insurance handling and claims coordination is considered a plus. This position offers an excellent opportunity to develop HR expertise within a dynamic and supportive environment. Candidates interested in growing their HR career are encouraged to apply through the company’s official recruitment channels.