HR Assistant

HRBS is seeking a motivated and detail-oriented HR Assistant to join our team at Gulberg 3, Lahore. This full-time, on-site role operates Monday to Friday from 10:00 AM to 5:30 PM. The successful candidate will support the HR department across all stages of the employee lifecycle, managing daily HR operations, maintaining accurate records, and serving as a dependable point of contact for both employees and management.

Key Responsibilities

Recruitment and Onboarding:
Manage job postings on various job portals and social media platforms. Screen resumes, shortlist candidates, and coordinate interview schedules. Prepare offer letters, appointment letters, and employment contracts. Conduct new hire orientations and oversee joining formalities. Issue employee ID cards, email access, and welcome kits.

Employee Records and HR Administration:
Create and maintain both physical and digital employee files, ensuring the HRIS is up to date. Maintain confidentiality and accuracy of employee data, keeping it audit-ready. Prepare HR-related letters such as experience, salary, and employment verification letters. Update organizational charts, employee directories, and other HR documentation.

Attendance, Leave, and Payroll Support:
Monitor daily attendance, leave balances, and overtime records. Compile attendance data and liaise with the Finance department for monthly payroll processing. Assist employees with salary-related queries, deductions, and documentation related to EOBI and social security.

Employee Relations and Engagement:
Serve as the first point of contact for employee inquiries and concerns. Support the organization of employee engagement activities, events, and celebrations. Assist in grievance handling and escalate issues to the HR Manager when necessary.

Performance and Training Support:
Coordinate performance appraisal cycles and collect evaluation forms. Schedule training sessions and workshops, maintaining accurate training records. Track probation periods and contract confirmation timelines.

Compliance and Policy Support:
Ensure HR practices comply with relevant labor laws and company policies. Assist in updating and communicating HR policies and the employee handbook.

Exit Management:
Manage resignation and termination processes, coordinate clearance procedures, and conduct exit interviews. Prepare final settlement documents and relieving letters.

Insurance and Benefits Handling (Plus):
Assist with employee health and life insurance enrollment and renewals. Coordinate with insurance providers and brokers regarding claims, reimbursements, and card issuance. Maintain insurance records and update coverage for new joiners, exits, and dependents. Guide employees on policy coverage, claim procedures, and panel hospitals.

Required Qualifications
Bachelor’s degree in Human Resource Management, Business Administration, or a related field is required. An MBA in HR is preferred. Candidates should have between six months to one year of relevant HR experience. Basic knowledge of HR functions and Pakistani labor laws is essential. Proficiency in MS Office (Word, Excel, PowerPoint) is required, with familiarity in HRIS tools considered an advantage. Excellent communication skills in both English and Urdu are necessary. Strong organizational skills, attention to detail, and the ability to handle confidential information are critical. The ability to multitask and meet deadlines in a fast-paced environment is expected.

Preferred Qualifications and Benefits
Experience or familiarity with insurance handling and claims coordination is a plus, enhancing the candidate’s ability to support employee benefits effectively.

Interested candidates are encouraged to apply by submitting an updated CV along with a brief cover letter, clearly stating their interest in the HR Assistant position.